Insurance & Consumer Rights

Insurance is one of the most important financial tools available to BVI residents – and one of the least understood. This section explains your rights as an insurance consumer under BVI law, including your Right to Fair Treatment, Right to Transparency, Right to Privacy, Right to Make a Claim, and Right to Redress of Complaints. We break down the Insurance Act and the Regulatory Code of Conduct in plain terms, so you know exactly what to expect from your insurer and what to do when things go wrong.